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| Dr. Dennis O'Grady |
HOW DO YOU MAKE TODAY A LUCKY DAY OF POSITIVE COMMUNICATION?
Are you mindful of your own communicator power? Here are road signs that you are driving sensibly down the road of excellent communication, empowering everyone by exceeding expectations.
YOU…
• Take time to talk
• Build communication bridges of trust
• Think optimistically about people
• Listen and hear more than you talk and tell
• Are aware of your communication prejudices
• Adjust your mood to avoid running into a ditch or wall
• Apologize freely and joke often
• Don’t go for “It’s my way or the highway” threats
• Give a balanced diet of positive and negative feedback
• Strive to improve your communication skills a little bit every single day
• Don’t put off people who might have a bone to pick with you
• Pump yourself up daily with encouraging self-talk
• SMILE and make eyeball contact with newcomers
• Clarify if what you hear being said is actually what is being said
• Leave your ego at the door
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